Do your patients constantly complain that they are not able to speak with a live billing representative, or that their phone calls are not returned in a timely fashion?
Advanced Billing Consultants believes in having a live support staff to take your patients phone calls regarding billing questions. In this way, it appears to your patients that Advanced Billing Consultants are merely an extension of your office. We pride ourselves on having great customer service and the ability to connect with patients, putting them more at ease with any concerns they may have. Advanced Billing Consultants has dedicated Account Managers which allows your patients to identify with a person on a more familiar basis. At Advanced Billing Consultants, we believe that quality customer service is key to ensuring patient satisfaction by customizing their patient management to fit the needs of your location's demographics. At Advanced Billing Consultants, we are always helpful, courteous and knowledgeable.